Wisal's Health Journey

Wasal is a smart digital healthcare transportation service designed to facilitate patient access to healthcare and enhance their experience throughout their journey to and from healthcare facilities. The service utilizes an integrated online booking system that allows users to pre-book their trips, specifying departure and arrival times and locations, and selecting the type of trip that best suits their health condition and needs. Wasal connects patients and healthcare facilities via a well-organized and secure journey, with real-time vehicle and trip tracking to ensure on-time arrival and minimize waiting times at hospitals and clinics. The user can choose to go and return, with the option to wait between appointments or while inside the healthcare facility. This makes the service suitable for elderly patients, people with disabilities, and those who need frequent medical follow-ups. Through the application, the user receives notifications of trip times, driver status updates, and arrival times, with the ability to communicate when needed. This enhances safety and reliability and improves the healthcare transportation experience in line with the digital transformation trends in the Saudi healthcare sector and Vision 2030. Wasal relies on a technological infrastructure that ensures the protection of health data, organizes transportation operations, and connects service providers with healthcare facilities within a clear and scalable operational system.